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Customer Service Articles

What makes a great groomer great?

Posted by Betsy Lane, MA on Oct 6, 2017
Many—perhaps even most—dog groomers don’t start out thinking grooming will be their career. Successful groomers enter the field from all sorts of backgrounds. ...
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Tags: animal welfare, Customer Service, dog groomers, Dog Grooming, Dogs, Grooming, pet salons, PetSmart, Sponsored Content

Emergency prevention, planning, & protocols for dog walkers

Posted by fetchysblog on Jul 31, 2017
This article was originally published in the dog*tec blog. 
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Tags: Best Practices, Customer Service, dog walkers, Dog Walking, Dog Walking Academy, Dogs, dog*tec, Education, Emergency protocols, Pet Business, Pet Safety, Uncategorized

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